This Privacy Policy explains how Titan Empire Company Limited dba Homesguide ("Homesguide," "we," "us") collects, uses, and shares information when you visit homesguide.store (the "Site") or sign up for our optional text-message updates (the "SMS Program").
Information we collect
Information you give us
- Contact form: first and last name, email address, topic, and your message.
- SMS Program sign-up: first name, last name (optional), mobile phone number (optional), home state, topic of interest, and your consent selections.
Information collected automatically
Our servers log standard technical data such as IP address, browser type, pages visited, and timestamps, for security and to operate the Site. When you submit a form, we record the date, time, IP address, and page URL as a record of your consent. The seasonal checklist saves your progress in your own browser's local storage; it is not sent to us.
How we use information
- To respond to your inquiries
- To send the text messages you consented to, and to honor STOP and HELP requests
- To keep records of consent and opt-outs as required by law
- To secure, operate, and improve the Site
- To comply with legal obligations
SMS data
Mobile phone numbers and SMS consent are never shared with or sold to third parties or affiliates for their marketing or promotional purposes. We share mobile information only with service providers (such as SMS delivery platforms and carriers) who process it on our behalf to deliver messages, and only as needed to provide the SMS Program. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
How we share information
We share information only with service providers that help us run the Site (such as hosting, email delivery, and SMS delivery), when required by law, or to protect our rights and users' safety. We do not sell personal information.
Data retention
We keep information only as long as needed for the purposes above. Consent and opt-out records may be kept longer where the law requires us to prove consent.
Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is completely secure.
Your choices
- Reply STOP to any text to opt out of the SMS Program.
- Email [email protected] to access, correct, or delete your information.
California privacy rights & "Do Not Sell or Share My Personal Information"
If you are a California resident, you have the right to know what personal information we collect, to request deletion or correction, to opt out of the sale or sharing of personal information, and not to be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined under the CCPA/CPRA. To submit a request, email [email protected] with "Privacy request" in the subject line. We will verify your request before acting on it.
Children
The Site is not directed to children under 16, and we do not knowingly collect their information.
Changes
We may update this policy. The "Last updated" date shows when it last changed.
Contact
Titan Empire Company Limited dba Homesguide
AC-40, Au Co, Ecocentral Park, Hung Hoa Ward, Vinh City, Nghe An Province, Vietnam
[email protected] · +84 88 853 9213